Rozm Terms of use

Welcome to https://rozm.net/ (“Site”).

These Terms of Use and all policies and additional terms (if applicable) posted on the Site set out the terms on which we offer you access to and use of our Site, services, and applications including our mobile application (collectively, the “Services”).

By accessing, registering, and/or continuing to use or access our Services, you are agreeing to be bound by these Terms of Use and the Legal Documents with immediate effect. These Terms of Use and the Legal Documents are subject to change by us at any time. Your continued use of the Site following any such change constitutes your agreement to these Terms of Use and Legal Documents as so modified.

References in these Terms of Use to “you” (or similar) are references to you as an individual or legal entity as the case may be.

About our site

The Site is an e-commerce platform that allows enterprise users to offer and sell products, and individuals and enterprise entities to buy products.

We reserve the right to introduce new Services and update or withdraw any of the Services, in our sole discretion, and we will not be liable to you for exercising this discretion.

You are eligible to register as a buyer or seller and benefit from the Services if you meet the following eligibility criteria:

For buyers:

• You are above the legal age for purchasing products in your country of residence; and
• You are able to provide an address in  the Arab Republic of Egypt (“Egypt”) for delivery of products.

For sellers:

• You are a legal entity duly registered in your jurisdiction.
• You have a current trade license.
• You provide proof of authorization for the individual who will be registering and using the Site.
• You provide identification for the authorized person.
• You can provide supporting bank details; and
• You acknowledge and agree that for certain product categories, additional requirements might be applicable

In order to register to the Site, you will need to provide us with certain information. Your registration to the Site may not be accepted if you do not provide us with the required information. We reserve the right to decline any registration without further explanation. We reserve the right to undertake such checks as are necessary to verify your identity.

Once you have successfully completed registration, your registration shall continue for an indefinite period, subject to suspension or termination in accordance with Clause 6 of these Terms of Use.

Your obligations

When using or accessing the Services, you agree that you:

1. Are responsible for maintaining the confidentiality of, and restricting access to and use of your account and password, and accept responsibility for all activities that occur under your account and password;
2. Agree to immediately notify us of any unauthorized use of your password or account or any other breach of security;
3. Will provide true, accurate, current, and complete information about yourself and your use of the Services as required by us;
4. Will not disclose to any third party (except as required or requested by us) a user’s information provided to you; and
5. Will cooperate with our requests for additional information with respect to your eligibility and usage of our Services.

When using or accessing the Services, you agree that you will not:

• Post, list, or upload in any manner any information which is blasphemous, defamatory, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever.
• Post, list, or upload content or items in inappropriate or prohibited categories or areas on our Site, including:
• Content or items that may be considered culturally or religiously offensive in any way;
• Content or items that may not be considered to be in compliance with general local law, Islamic law, rules, morals, values, ethics, and traditions;
• Content or items that may threaten national security;
• Content or items which may constitute or be considered to promote gambling;
• Securities, including shares, bonds, debentures, or any other financial instruments or assets of any description;
• Living or dead creatures and/or the whole or any part of any animal which has been kept or preserved by any means whether artificial or natural;
• Weapons of any description;
• Liquor, tobacco products, drugs, psychotropic substances, narcotics, intoxicants of any description, and medicines;
• Items that to your knowledge are defective, fake, damaged, false or misleading or that may through normal use harm another Site user’s interest or health;
• Non-transferable vouchers; and
• Chemicals.

Intellectual Property Rights

Except for the rights expressly granted under these Terms of Use:

1. All content included on the Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Rozm or its content suppliers. Such content is protected by copyright, trademark, and other applicable laws and international conventions.
2. Rozm and its licensors retain all proprietary rights to the Services, including the design, structure, layout, and look-and-feel of the Site.
3. You must not use any part of the Site or its content for commercial purposes without obtaining a license to do so from us or our licensors.

You may not use any of our trademarks, logos, or trade names without our prior written consent.

Warranties, Liabilities, and Disclaimers

Our Warranties

• We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them.
• Other than as expressly set out in these Terms of Use or additional terms, neither Rozm nor its suppliers or distributors make any specific promises about the Services.

Limitations of Liability

• To the extent permitted by law, Rozm and its affiliates, officers, directors, agents, and employees will not be responsible for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Site or Services.
• Rozm does not guarantee that the Services will be uninterrupted, error-free, or secure. You acknowledge that the Site may occasionally be unavailable due to maintenance or technical issues.

Indemnity

You agree to indemnify and hold harmless Rozm, its affiliates, officers, directors, agents, and employees from any claim or demand (including reasonable legal fees) related to:

1. Your breach of these Terms of Use;
2. Your improper use of the Site or Services; or
3. Your violation of any law or the rights of a third party.

Suspension, Termination, and Account Cancellation

We may, at our discretion and without prior notice, suspend, restrict, or terminate your account and access to the Site or Services if:

1. You breach these Terms of Use or any Legal Documents;
2. We are unable to verify or authenticate the information you provide; or
3. We believe your actions may cause financial loss or legal liability for us, our users, or others.

You may cancel your account at any time by contacting our customer service team.

Governing Law and Dispute Resolution

These Terms of Use and all related matters shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt (“Egypt”)

Dispute Resolution

If a dispute arises between you and Rozm, our goal is to resolve the dispute quickly and cost-effectively. Accordingly, you agree that we will resolve any claim or controversy at law or equity arising out of these Terms of Use or the Services in accordance with this clause or as we and you otherwise agree in writing.

1. Informal Negotiation: You agree to first contact us to attempt to resolve any dispute informally.
2. Arbitration: If the dispute is not resolved informally, it shall be finally resolved by arbitration conducted under the rules of the Dubai International Arbitration Centre (DIAC). The arbitration shall be conducted in English.

Miscellaneous

1. If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
2. These Terms of Use, together with the Legal Documents, constitute the entire agreement between you and Rozm regarding the use of the Site and Services.